Privacy Policy

Last updated: August 17, 2026

This Privacy Policy describes how Gibsie Apparel LLC (“Gibsie Apparel,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit, use our services, make a purchase from gibsieapparel.com (the “Site”), communicate with us, or otherwise interact with us.

By using the Site, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site.

1. Personal Information We Collect

The personal information we collect depends on how you interact with us and the services you use.

We may collect the following categories of personal information:

Contact Information

This may include:

• Name;

• Billing address;

• Shipping address;

• Email address;

• Telephone number; and

• Other contact information you provide to us.

Order and Transaction Information

When you place or attempt to place an order, we may collect:

• Products purchased or viewed;

• Order number;

• Order history;

• Billing and shipping information;

• Transaction details;

• Discounts or promotional codes used;

• Returns, refunds, and exchanges; and

• Information relating to customer service requests.

Payment Information

Payments may be processed by Shopify and/or third-party payment service providers.

Depending on the payment method you choose, payment providers may process information such as:

• Payment card information;

• Billing information;

• Bank or payment account information; and

• Transaction authentication information.

We may receive limited information about your payment and transaction but may not directly receive or store complete payment card details.

Account Information

If customer account features are available and you create an account, we may collect information associated with that account, including:

• Name;

• Email address;

• Telephone number;

• Shipping and billing addresses;

• Order history; and

• Account preferences.

Device and Usage Information

When you access or use our Site, certain information may be collected automatically, including:

• IP address;

• Device type;

• Browser type;

• Operating system;

• Internet service provider information;

• Device identifiers;

• Cookie identifiers;

• Pages viewed;

• Products viewed;

• Referring pages or websites;

• Shopping and browsing activity;

• Interaction with the Site; and

• Dates and times of visits.

Communications With Us

If you contact us by email, telephone, contact form, or another communication method, we may collect the information you provide in connection with your inquiry.

This may include correspondence concerning:

• Orders;

• Shipping;

• Returns;

• Refunds;

• Product questions;

• Complaints; and

• Customer support.

Marketing Information

If you subscribe to marketing communications, we may collect:

• Email address;

• Telephone number, where applicable;

• Marketing preferences;

• Subscription status; and

• Information about interactions with marketing communications.

You may unsubscribe from marketing communications at any time using the unsubscribe option provided in the communication or by contacting us.

2. How We Collect Personal Information

We may collect personal information from several sources.

Information You Provide Directly

We collect information directly from you when you:

• Place an order;

• Create an account;

• Contact customer service;

• Request a return or refund;

• Subscribe to marketing communications;

• Complete a form;

• Participate in a promotion; or

• Otherwise provide information to us.

Information Collected Automatically

We and our service providers may automatically collect information through:

• Cookies;

• Pixels;

• Tags;

• Software development kits;

• Log files; and

• Similar technologies.

Information From Third Parties

We may receive personal information from third parties that help operate our business, including:

• Shopify;

• Payment processors;

• Shipping and logistics providers;

• Fraud prevention providers;

• Analytics providers;

• Advertising and marketing providers;

• Customer service providers; and

• Applications or services connected to our Shopify store.

3. How We Use Personal Information

We may use personal information for the following purposes:

Providing Products and Services

We use information to:

• Process and fulfill orders;

• Process payments;

• Arrange delivery;

• Provide order confirmations and updates;

• Manage returns, refunds, and exchanges;

• Maintain customer accounts; and

• Provide customer support.

Communicating With You

We may use your information to:

• Respond to questions;

• Provide customer service;

• Send transactional messages;

• Provide shipping notifications;

• Communicate about returns or refunds; and

• Send important information concerning your order or our services.

Security and Fraud Prevention

We may process personal information to:

• Detect suspicious transactions;

• Prevent fraud;

• Protect customer accounts;

• Protect our Site and systems;

• Investigate security incidents; and

• Prevent unauthorized or illegal activity.

Improving Our Business

We may use information to:

• Understand how customers use our Site;

• Analyze sales and Site performance;

• Improve products and services;

• Improve Site functionality;

• Troubleshoot technical problems; and

• Develop and improve the customer experience.

Marketing and Advertising

Where permitted by applicable law, we may use personal information to:

• Send promotional communications;

• Measure marketing performance;

• Understand customer interests;

• Provide relevant advertising; and

• Measure or improve advertising campaigns.

Where consent is required by applicable law, we will request consent before using information for these purposes.

Legal and Regulatory Purposes

We may process information when reasonably necessary to:

• Comply with applicable laws and regulations;

• Respond to lawful government requests;

• Comply with court orders or legal processes;

• Enforce our agreements and policies;

• Establish, exercise, or defend legal claims; and

• Protect our rights, customers, employees, business, or others.

4. Shopify

Our online store is hosted and supported through Shopify.

Shopify provides the ecommerce infrastructure that allows us to operate our Site, process transactions, manage orders, provide checkout services, and perform other ecommerce functions.

When you visit our Site or make a purchase, Shopify may process personal information in connection with providing these services to us and may also process certain information for its own purposes as described in Shopify's applicable privacy notices.

Shopify may process personal information in countries other than the country in which you reside.

5. Cookies and Similar Technologies

Our Site and our service providers may use cookies and similar technologies.

Cookies are small files or identifiers stored on or associated with your browser or device.

We may use cookies for purposes including:

Essential Cookies

These cookies are necessary for the Site to function properly and may support:

• Shopping carts;

• Checkout;

• Security;

• Authentication;

• Customer accounts;

• Fraud prevention; and

• Site functionality.

Analytics Cookies

These cookies may help us understand:

• How visitors use the Site;

• Which pages or products are viewed;

• How customers navigate the Site; and

• How the Site performs.

Functional Cookies

These cookies may remember choices or preferences and help provide enhanced Site functionality.

Advertising and Marketing Cookies

Where enabled and permitted by applicable law, advertising or marketing technologies may be used to:

• Measure advertising performance;

• Understand customer interests;

• Limit repetitive advertising; and

• Provide advertising that may be more relevant to you.

You may be able to control cookies through our cookie or privacy preference tools and through your browser settings.

Blocking certain cookies may affect the functionality of some parts of the Site.

Where applicable law requires consent before non-essential cookies are used, we will use such technologies in accordance with the consent choices available to you.

6. How We Disclose Personal Information

We may disclose personal information to third parties where reasonably necessary to operate our business and provide our services.

Shopify

We disclose or make information available to Shopify in connection with operating our ecommerce store.

Payment Providers

Information may be provided to payment processors, financial institutions, and payment networks as necessary to process transactions and prevent fraud.

Shipping and Logistics Providers

We may provide information such as your name, shipping address, telephone number, email address, and order information to carriers and logistics providers for delivery purposes.

These providers may include carriers such as USPS, DHL, or other shipping providers, depending on the destination and shipping method.

Service Providers

We may disclose personal information to companies that provide services on our behalf, including:

• Website hosting;

• Cloud services;

• Information technology;

• Customer support;

• Analytics;

• Fraud prevention;

• Marketing;

• Advertising;

• Email or messaging services; and

• Business administration.

These providers may process information only as necessary for the services they provide, subject to their applicable obligations and agreements.

Professional Advisors

We may disclose information to:

• Attorneys;

• Accountants;

• Auditors;

• Insurers; and

• Other professional advisors

when reasonably necessary for legal, accounting, compliance, insurance, or business purposes.

Legal Requirements

We may disclose information if we reasonably believe disclosure is necessary to:

• Comply with applicable law;

• Respond to lawful requests;

• Comply with subpoenas, warrants, or court orders;

• Protect our rights or property;

• Protect the safety of customers or others; or

• Investigate fraud, security incidents, or illegal activity.

Business Transactions

If Gibsie Apparel LLC is involved in a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

7. Sale, Sharing, and Targeted Advertising

We do not sell personal information for money.

However, depending on the technologies and advertising services enabled on our Site, certain disclosures of identifiers, device information, browsing activity, or similar information to advertising or analytics providers may be considered a “sale,” “sharing,” or use for “targeted advertising” under certain privacy laws even when no money is exchanged.

Where applicable law gives you the right to opt out of such processing, you may exercise that right through any privacy preference controls made available on our Site or by contacting us at:

support@gibsieapparel.com

Where required by applicable law and supported by our systems, we may also recognize qualifying browser-based universal opt-out preference signals, such as Global Privacy Control.

8. Marketing Communications

You may opt out of receiving promotional emails at any time by clicking the unsubscribe option included in our marketing emails.

You may also contact us at:

support@gibsieapparel.com

to request removal from marketing communications.

Even if you opt out of marketing communications, we may still send non-promotional communications when necessary, including:

• Order confirmations;

• Shipping updates;

• Customer service communications;

• Security notices;

• Return or refund information; and

• Other transactional communications.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required or permitted by law.

The period for which information is retained may depend on factors including:

• How long we maintain a relationship with you;

• Whether you maintain a customer account;

• Order and transaction history;

• Tax and accounting requirements;

• Fraud prevention and security needs;

• Warranty, return, or dispute periods;

• Legal obligations; and

• Potential or actual legal claims.

When personal information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

10. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against:

• Unauthorized access;

• Loss;

• Misuse;

• Alteration;

• Disclosure; and

• Destruction.

However, no method of transmission over the internet and no electronic storage system can be guaranteed to be completely secure.

You are responsible for protecting your account credentials, if applicable, and should not share passwords or other authentication information with unauthorized persons.

11. International Data Transfers

Gibsie Apparel LLC is located in the United States.

Because we operate an online store and use service providers that may operate internationally, your personal information may be processed, stored, or accessed in the United States or other countries outside the country where you reside.

Data protection laws in those countries may differ from those in your jurisdiction.

Where applicable law requires safeguards for international transfers of personal information, we and/or the relevant service providers will use appropriate mechanisms as required by applicable law.

12. Your Privacy Rights

Depending on where you live and the laws that apply to us, you may have certain rights concerning your personal information.

These rights may include the right to:

• Confirm whether we process your personal information;

• Request access to personal information we maintain about you;

• Request correction of inaccurate personal information;

• Request deletion of personal information;

• Obtain a portable copy of certain personal information;

• Restrict certain processing;

• Object to certain processing;

• Withdraw consent where processing is based on consent;

• Opt out of certain sales or sharing of personal information;

• Opt out of targeted advertising;

• Opt out of certain profiling activities;

• Limit certain uses or disclosures of sensitive personal information, where applicable; and

• Appeal certain decisions concerning a privacy request, where provided by applicable law.

These rights are not absolute and may be subject to exceptions under applicable law.

For example, we may need to retain certain information to:

• Complete a transaction you requested;

• Comply with legal or tax obligations;

• Detect or prevent fraud;

• Protect security;

• Resolve disputes; or

• Establish, exercise, or defend legal claims.

13. How to Exercise Your Privacy Rights

To submit a privacy request, please contact us at:

support@gibsieapparel.com

Please include enough information for us to understand and process your request.

We may need to verify your identity before completing certain requests. Verification may require us to compare information you provide with information already maintained in our records.

Where permitted by applicable law, you may use an authorized agent to submit a request on your behalf. We may request evidence that the agent is authorized to act for you and may verify your identity directly.

We will respond to valid privacy requests within the time required by applicable law.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

Appeals

If we deny your privacy request and the law applicable to you provides a right to appeal, you may appeal our decision by emailing:

support@gibsieapparel.com

Please use “Privacy Request Appeal” in the subject line and include sufficient information for us to identify the original request and review our decision.

14. Additional Rights for U.S. Residents

Residents of certain U.S. states may have additional privacy rights under state law.

Depending on the applicable law, these may include rights relating to:

• Access;

• Correction;

• Deletion;

• Data portability;

• Sale of personal information;

• Sharing of personal information;

• Targeted advertising;

• Profiling; and

• Sensitive personal information.

Where such laws apply to Gibsie Apparel LLC, we will honor qualifying requests as required by law.

California Residents

Where the California Consumer Privacy Act and related California privacy laws apply, California residents may have rights that include:

• The right to know and access certain personal information;

• The right to request deletion;

• The right to request correction;

• The right to opt out of the sale or sharing of personal information;

• The right to limit certain uses or disclosures of sensitive personal information where applicable; and

• The right to exercise applicable privacy rights without unlawful discrimination.

As described above, we do not sell personal information for money. Certain advertising or analytics activities, however, may constitute “sharing” or “sale” under California law.

Colorado Residents

Where the Colorado Privacy Act applies, Colorado residents may have rights that include:

• The right to confirm whether personal data is being processed;

• The right to access personal data;

• The right to correct inaccurate personal data;

• The right to delete personal data;

• The right to data portability;

• The right to opt out of the sale of personal data;

• The right to opt out of targeted advertising; and

• The right to opt out of certain profiling.

Colorado residents may also have the right to appeal certain decisions regarding privacy requests as provided by applicable law.

15. European Economic Area, United Kingdom, and Similar Jurisdictions

If you are located in the European Economic Area (“EEA”), United Kingdom, or another jurisdiction that provides similar data protection rights, and the relevant law applies to our processing of your personal information, you may have additional rights.

Depending on applicable law, these rights may include:

• Access to personal information;

• Correction of inaccurate information;

• Erasure of personal information;

• Restriction of processing;

• Data portability;

• Objection to certain processing;

• Withdrawal of consent; and

• The right to lodge a complaint with an applicable data protection authority.

Where required, our legal bases for processing personal information may include:

Performance of a Contract

We may process information when necessary to provide products or services you request, including processing and delivering your order.

Legal Obligations

We may process information when necessary to comply with applicable legal obligations.

Legitimate Interests

We may process information where necessary for legitimate business purposes, such as:

• Preventing fraud;

• Protecting our systems;

• Improving our services;

• Providing customer support; and

• Operating our business,

provided that those interests are not overridden by rights that apply to you.

Consent

Where required, we may process personal information based on your consent, including certain marketing or advertising activities.

Where processing relies on consent, you may withdraw that consent at any time, subject to applicable law.

16. Children's Privacy

Our Site and services are intended for a general audience and are not directed to children under 13 years of age.

We do not knowingly collect personal information online from children under 13 in circumstances where parental consent would be required by applicable law.

If you are a parent or legal guardian and believe a child has provided personal information to us inappropriately, please contact:

support@gibsieapparel.com

If we determine that personal information was collected from a child in violation of applicable law, we will take appropriate steps to delete or otherwise address the information.

17. Third-Party Websites and Services

Our Site may contain links to websites, applications, social media platforms, or services operated by third parties.

We are not responsible for the privacy, security, content, or practices of third-party websites or services.

We encourage you to review the privacy policies of any third-party service you use.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

• Changes to our business;

• Changes to our Site or services;

• Changes to the technologies or service providers we use;

• Operational changes; or

• Changes in legal or regulatory requirements.

When we update this Privacy Policy, we will revise the “Last updated” date at the top of this page.

Where required by applicable law, we may provide additional notice regarding material changes.

19. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise applicable privacy rights, please contact us:

Gibsie Apparel LLC
2691 Driftwood Ln
Pueblo, CO 81005
United States

Email: support@gibsieapparel.com
Phone: +1 719-458-0114
Website: gibsieapparel.com

For privacy-related requests, you may use the subject line:

Privacy Request