Shipping Policy

Last updated: August 17, 2026

Thank you for shopping with Gibsie Apparel LLC (“Gibsie Apparel,” “we,” “us,” or “our”).

This Shipping Policy explains how orders placed through gibsieapparel.com are processed, shipped, and delivered.

Please review this policy before placing your order.

1. Shipping Origin

Orders are fulfilled from:

Gibsie Apparel LLC
2691 Driftwood Ln
Pueblo, CO 81005
United States

Depending on operational requirements and carrier availability, certain orders may be processed or transported through additional carrier or logistics facilities before final delivery.

2. Order Processing

Orders are prepared for shipment on business days.

Business days generally mean Monday through Friday, excluding U.S. federal holidays and other days on which applicable carriers are not operating normally.

Orders may require additional processing time during:

• Holidays;

• Promotional periods;

• Periods of unusually high order volume;

• Severe weather;

• Carrier disruptions;

• Fraud or payment verification;

• Address verification; or

• Other circumstances affecting fulfillment.

If a specific fulfillment or delivery estimate is displayed during checkout or in your order confirmation, that estimate will apply to the applicable order.

We will make reasonable efforts to fulfill orders within the timeframe represented to you.

3. United States Shipping

We currently offer domestic shipping within eligible destinations in the United States.

Our standard domestic shipping option is:

Economy Shipping

• Shipping cost: $5.00 USD

• Orders of $10.00 USD or more: Free Shipping

• Estimated transit time: 5–8 business days

The applicable shipping charge will be calculated and displayed at checkout before you complete your purchase.

The free-shipping threshold is determined by the qualifying order value calculated by our checkout system.

Any applicable taxes or other charges do not necessarily count toward the free-shipping threshold unless the checkout system indicates otherwise.

4. Domestic Delivery Estimates

The 5–8 business day Economy timeframe is an estimated shipping/transit timeframe associated with the shipping service.

Delivery estimates are not guaranteed delivery dates unless we expressly state otherwise.

Actual delivery may be affected by circumstances including:

• Carrier delays;

• Weather conditions;

• Holidays;

• Delivery location;

• Incorrect or incomplete addresses;

• Transportation disruptions;

• Local service interruptions; or

• Other circumstances outside our reasonable control.

Where applicable law requires us to take action because an order cannot be shipped within a promised timeframe, we will provide the appropriate notice and available options.

5. International Shipping

We offer international shipping to selected countries and regions that are currently enabled for sale through our Site.

International shipping availability depends on:

• Your destination country or region;

• Whether that destination is currently enabled in our store;

• Product eligibility;

• Carrier availability;

• Customs restrictions; and

• Other shipping requirements.

If we currently ship to your destination, available international shipping options will appear during checkout.

If no international shipping option appears during checkout, we may not currently be able to ship the order to that destination.

6. International Shipping Methods

Depending on the destination and availability, international shipping services may include:

DHL Express

Available services may include:

DHL Express Worldwide

DHL shipping charges and estimated transit times may be calculated at checkout based on the destination and order details.

Certain DHL services may support prepaid duties where available.

USPS

Available international USPS services may include:

• First Class Package International

• Priority Mail International

• Priority Mail Express International

Available services vary depending on:

• Destination;

• Package characteristics;

• Product eligibility;

• Carrier service availability; and

• Applicable shipping restrictions.

Not every shipping method will necessarily be available for every order or destination.

7. International Shipping Rates

International shipping rates are generally calculated at checkout.

The amount may depend on factors including:

• Destination country or region;

• Shipping address;

• Package weight;

• Package dimensions;

• Shipping service selected;

• Carrier pricing; and

• Other applicable shipping factors.

The shipping amount displayed at checkout before you submit your order is the applicable shipping charge for the selected service, subject to any correction required by law in the case of an obvious technical or pricing error.

8. Customs Duties, Import Taxes, and Fees

International orders may be subject to:

• Customs duties;

• Import taxes;

• Value-added tax (“VAT”);

• Brokerage fees;

• Customs processing charges; or

• Other charges imposed by the destination country, customs authority, carrier, or government agency.

The treatment of these charges depends on the destination and shipping method.

Duties Collected or Prepaid at Checkout

For certain shipping services or destinations, duties and taxes may be calculated, prepaid, or collected during checkout.

Where our checkout expressly identifies applicable duties or taxes as prepaid or collected, those amounts will be handled according to the applicable shipping arrangement.

Duties Not Collected at Checkout

If duties, import taxes, or similar charges are not collected during checkout, they may be charged separately by:

• The shipping carrier;

• Customs authorities; or

• Other government agencies.

In those cases, the recipient is generally responsible for paying the applicable charges unless local law requires otherwise.

We do not control customs assessments imposed by foreign governments.

Customers are responsible for reviewing applicable import requirements before ordering.

9. Customs Clearance

International shipments may be inspected or processed by customs authorities.

Customs clearance can result in additional delivery time.

Customs authorities may request:

• Additional recipient information;

• Identification;

• Payment of duties or taxes;

• Import documentation; or

• Other information required by local law.

Customers should respond promptly to legitimate customs or carrier requests relating to their shipment.

We are not able to control the speed of customs clearance.

However, nothing in this section limits any rights or remedies available to you under applicable consumer law.

10. Shipping and Delivery Estimates

Shipping and delivery times displayed on the Site or at checkout are generally estimates unless expressly stated to be guaranteed.

Estimated delivery times may be affected by:

• Order processing;

• Destination;

• Carrier operations;

• Customs clearance;

• Weekends;

• Public holidays;

• Severe weather;

• Peak shipping periods;

• Transportation interruptions;

• Natural disasters;

• Government actions; or

• Other events affecting delivery networks.

We will make reasonable efforts to meet delivery expectations communicated to you.

11. Shipping Delays

If we become aware that an order cannot be shipped within a timeframe that we expressly promised, we will handle the delay in accordance with applicable law.

Depending on the circumstances and applicable legal requirements, we may:

• Notify you of the delay;

• Provide an updated shipping estimate;

• Ask whether you agree to the delay;

• Allow you to cancel the affected order; or

• Issue an appropriate refund for merchandise that will not be shipped.

Nothing in this policy is intended to waive any mandatory rights you may have regarding delayed or undelivered orders.

12. Tracking Information

When tracking information is available, we may send it to the email address or other contact information associated with your order.

Tracking information may take some time to become active after a shipping label is created.

Carrier tracking updates are provided by the applicable shipping carrier and may not always update in real time.

You may use the tracking information provided to monitor the progress of your shipment.

13. Accurate Shipping Information

Customers are responsible for providing a complete and accurate shipping address during checkout.

Before submitting your order, please carefully review:

• Recipient name;

• Street address;

• Apartment, suite, or unit number;

• City;

• State or province;

• Postal or ZIP code;

• Country;

• Telephone number; and

• Other required delivery information.

Gibsie Apparel LLC is not responsible for delivery problems caused solely by incorrect or incomplete shipping information supplied by the customer, except where applicable law provides otherwise.

14. Address Changes

If you discover an error in your shipping address after placing an order, contact us immediately at:

support@gibsieapparel.com

Please include your order number and the correct shipping information.

We will make reasonable efforts to update the address if the order has not yet entered fulfillment or been transferred to the carrier.

However, we cannot guarantee that an address can be changed after an order has been processed or shipped.

Once a shipment has been accepted by the carrier, changes may be subject to the carrier's policies and capabilities.

15. Undeliverable Packages

A shipment may be returned to us as undeliverable for reasons including:

• Incorrect address;

• Incomplete address;

• Invalid postal code;

• Failed delivery attempts;

• Failure to collect the shipment;

• Refusal of delivery;

• Customs issues; or

• Other carrier-determined delivery problems.

If a package is returned to us, please contact our customer service team.

Where the delivery failure resulted from incorrect information provided by the customer, refusal of delivery, or failure to collect the shipment, original shipping charges and reasonable carrier return charges may be non-refundable or deducted from an available refund where permitted by law.

If the delivery failure resulted from an error by Gibsie Apparel, we will provide an appropriate remedy.

16. Refused International Shipments

Please do not refuse an international shipment solely to avoid customs duties, taxes, or import charges.

A refused international package may be:

• Returned to us;

• Held by customs;

• Abandoned;

• Destroyed; or

• Subject to additional carrier or customs fees.

If a refused shipment is successfully returned to us, any refund will be handled in accordance with our Return and Refund Policy and applicable law.

Reasonable shipping, return, customs, or carrier charges attributable to the refusal may be deducted where permitted by applicable law.

This section does not apply where refusal is legally justified because of defective, incorrect, or non-conforming goods or where applicable consumer law provides otherwise.

17. Packages Marked as Delivered

If tracking information shows that your package has been delivered but you cannot locate it, we recommend first checking:

• Around your delivery location;

• With household members;

• With building management or reception;

• With neighbors where appropriate; and

• With the applicable shipping carrier.

If you still cannot locate the package, contact us at:

support@gibsieapparel.com

Please include your order number and tracking number.

We will review the available delivery information and assist with the appropriate next steps.

A carrier's “Delivered” scan does not automatically remove any rights you may have where the shipment was not actually delivered to the correct location.

18. Lost Shipments

If a shipment appears to be lost in transit, please contact us.

We may need to coordinate with the shipping carrier to investigate the shipment.

Depending on the circumstances, carrier investigation, and applicable law, an appropriate resolution may include:

• Replacement;

• Reshipment;

• Refund; or

• Another available remedy.

Customers will not be required to bear a loss where applicable law places responsibility for the shipment on the seller until delivery.

19. Damaged Packages

Please inspect your shipment as soon as reasonably possible after delivery.

If the package or merchandise arrives damaged, contact:

support@gibsieapparel.com

Please provide:

• Your order number;

• A description of the damage;

• Photographs of the item;

• Photographs of the outer packaging where available; and

• Photographs of the shipping label where appropriate.

Please retain the packaging until we have reviewed the issue, as the carrier may require it during a shipping claim.

Damaged, defective, or incorrect merchandise will be handled in accordance with our Return and Refund Policy and applicable consumer law.

20. Incorrect Items

If you receive an item that is different from what you ordered, please contact us at:

support@gibsieapparel.com

Provide your order number and photographs showing the item received.

After confirming the issue, we will provide an appropriate remedy, which may include replacement, return instructions, or refund.

You will not be required to pay return shipping costs for an item that we confirm was sent incorrectly.

21. Partial Shipments

In some circumstances, an order containing multiple products may be shipped in more than one package.

If this occurs:

• Packages may arrive on different dates;

• Different tracking numbers may be provided; and

• Different carriers may be used.

Receiving one package does not necessarily mean the remaining items in your order have been lost or omitted.

Please review any tracking information provided for the order.

22. Order Changes and Cancellations

If you need to cancel or change an order, contact us as soon as possible at:

support@gibsieapparel.com

We will make reasonable efforts to accommodate your request before fulfillment begins.

However, once an order has entered fulfillment or been shipped, we may not be able to cancel or modify it.

If the order has already shipped, our Return and Refund Policy may apply after delivery.

Any statutory cancellation rights available under applicable law remain unaffected.

23. Shipping Restrictions

Some products or destinations may be unavailable for shipping because of:

• Carrier restrictions;

• Customs regulations;

• Import restrictions;

• Local laws;

• Service availability; or

• Other logistical limitations.

The availability of shipping options during checkout determines whether we are currently able to accept an order for the selected destination.

We reserve the right to cancel and refund an order if we subsequently determine that we cannot legally or reasonably ship the merchandise to the provided destination.

24. International Destination Availability

The countries and regions to which we ship may change over time as we update our international markets and shipping services.

The appearance of a country or region elsewhere on our Site does not necessarily guarantee that every product can be shipped there.

The shipping options presented at checkout provide the most current indication of availability for a particular order and address.

25. Returns

Return shipping is governed by our Return and Refund Policy.

For voluntary returns, such as returns based on:

• Size preference;

• Fit preference;

• Color preference;

• Change of mind; or

• Other reasons not caused by an error or defect on our part,

the customer is generally responsible for return shipping costs.

If an item is confirmed to be damaged, defective, or incorrectly shipped by us, we will provide appropriate return instructions and cover or reimburse reasonable return shipping costs where applicable.

Please review our Return and Refund Policy for complete terms.

26. Force Majeure and Events Beyond Reasonable Control

Delivery networks may occasionally be affected by circumstances beyond our reasonable control, including:

• Severe weather;

• Natural disasters;

• Fires or floods;

• Public emergencies;

• War or civil disturbance;

• Government actions;

• Customs disruptions;

• Strikes or labor disruptions;

• Transportation interruptions;

• Carrier network failures; or

• Major infrastructure outages.

We will make reasonable efforts to communicate material delays when appropriate.

Nothing in this section excludes any right to cancellation, refund, replacement, or another remedy that applicable law requires us to provide.

27. Consumer Rights

This Shipping Policy does not exclude, restrict, or replace any mandatory consumer rights available under applicable law.

Depending on your location, you may have additional rights relating to:

• Shipping deadlines;

• Delivery;

• Delayed orders;

• Lost shipments;

• Damaged merchandise;

• Cancellation;

• Refunds; or

• Non-delivery.

If applicable consumer protection law provides rights that are more favorable than this policy, those mandatory rights will apply.

28. Changes to This Shipping Policy

We may update this Shipping Policy from time to time to reflect changes to:

• Shipping carriers;

• Shipping rates;

• Shipping destinations;

• Fulfillment procedures;

• Business operations; or

• Applicable legal or regulatory requirements.

When we update this policy, we will revise the “Last updated” date at the top of this page.

Shipping prices and services applicable to a particular order will be those presented to you during checkout at the time the order is submitted, subject to applicable law.

29. Contact Us

If you have questions about shipping, delivery, tracking, or an existing order, please contact us:

Gibsie Apparel LLC
2691 Driftwood Ln
Pueblo, CO 81005
United States

Email: support@gibsieapparel.com
Phone: +1 719-458-0114
Website: gibsieapparel.com